steelTalks is a monthly series on topics of safety issues in working at height. The lectures are presented in a webinar format with a guest lecturer. This is the first of a four-part series discussing best practices in contractor management around 10 key elements. The first lecture is presented by Ryan Rodriguez, HSE Team Lead at ISN, who holds a Bachelor of Science in Radiological Health Engineering and a Master of Public Health in Environmental Health from Texas A&M University. This steelTalks series is hosted by ISN, worldsteel and steeluniversity.