This course is an Introduction to Human and Organizational Performance (HOP) Concepts. HOP is designed to reveal truths about human behavior and system design that have historically remained unseen in the operational world.
Description
This course is an Introduction to Human and Organizational Performance (HOP) Concepts. HOP is designed to reveal truths about human behavior and system design that have historically remained unseen in the operational world. The class uses storytelling, behavioral science research and real-life examples to challenge assumptions and create new paradigms. This “new view” helps us manage and create resilience in a complex system.
Learning outcomes:
Understand the concept of complexity
Understand our engagement with complex systems in the work world
Understand the 5 Principles of HOP and their role in navigating complexity
Course content
Learning Outcomes
-
Methods of promoting Process Safety (PS) culture.1
-
Appreciates how task demands, stress, and environment affect performance.1
-
Understands types of human error (e.g., slips, mistakes, rule-based errors).1
-
Grasps the importance of HOP principles like context and system design.1
-
Integrates human error and resilience insights into management of change, training, and audit systems.3
-
Introduction to HOP principles: error is normal, blame fixes nothing, learning is vital.1
Related Occupations
Head of Process Safety
Provide strategic leadership, governance, and functional direction for process safety across the organization, ensuring that major hazard risks are effectively controlled, integrated into core business processes, and aligned with regulatory, ethical, and performance expectations. This role champions a proactive and learning-oriented safety culture, builds capability across the workforce, and steers continuous improvement in systems, practices, and leadership commitment to process safety.
Process Safety Engineer
To support the identification, assessment, and control of process safety risks through the application of engineering principles, risk methodologies, and regulatory knowledge. The role ensures that systems, procedures, and designs meet process safety standards and contribute to safe, reliable, and compliant operations.
Process Safety Manager
The Process Safety Manager leads the development, implementation, and governance of process safety strategies, systems, and culture across the organization. This role ensures that major hazard risks are proactively managed, that regulatory and company standards are met, and that cross-functional teams are aligned in delivering safe, compliant, and resilient operations.
Senior Process Safety Engineer
The Senior Process Safety Engineer provides expert technical leadership in the identification, assessment, and control of major hazard risks across operations, engineering, and projects. This role ensures robust application of process safety management principles, mentors less experienced engineers, and drives continuous improvement in safety performance, compliance, and culture.
Related Qualifications
There are currently no related items to show.