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Human and Organizational Performance
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Human and Organizational Performance

This course is an Introduction to Human and Organizational Performance (HOP) Concepts.  HOP is designed to reveal truths about human behavior and system design that have historically remained unseen in the operational world.

Soft Skill
Human and Organizational Performance
Soft Skill
worldsteel
worldsteel

Soft Skill

Human and Organizational Performance

Full Code

SAF0503WS205

Module Type

E-learning

Description

None

What you will learn

None

Module content
EN

Learning Outcomes

  • Methods of promoting Process Safety (PS) culture.
    1

  • Appreciates how task demands, stress, and environment affect performance.
    1
  • Understands types of human error (e.g., slips, mistakes, rule-based errors).
    1
  • Grasps the importance of HOP principles like context and system design.
    1
  • Integrates human error and resilience insights into management of change, training, and audit systems.
    3
  • Introduction to HOP principles: error is normal, blame fixes nothing, learning is vital.
    1

Related Occupations

Head of Process Safety

Provide strategic leadership, governance, and functional direction for process safety across the organization, ensuring that major hazard risks are effectively controlled, integrated into core business processes, and aligned with regulatory, ethical, and performance expectations. This role champions a proactive and learning-oriented safety culture, builds capability across the workforce, and steers continuous improvement in systems, practices, and leadership commitment to process safety.

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Process Safety Engineer

To support the identification, assessment, and control of process safety risks through the application of engineering principles, risk methodologies, and regulatory knowledge. The role ensures that systems, procedures, and designs meet process safety standards and contribute to safe, reliable, and compliant operations.

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Process Safety Manager

The Process Safety Manager leads the development, implementation, and governance of process safety strategies, systems, and culture across the organization. This role ensures that major hazard risks are proactively managed, that regulatory and company standards are met, and that cross-functional teams are aligned in delivering safe, compliant, and resilient operations.

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Senior Process Safety Engineer

The Senior Process Safety Engineer provides expert technical leadership in the identification, assessment, and control of major hazard risks across operations, engineering, and projects. This role ensures robust application of process safety management principles, mentors less experienced engineers, and drives continuous improvement in safety performance, compliance, and culture.

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